An AI assistant for your storefront — that your staff can take over

The assistant is grounded: its system prompt is built from your published tours, packages and page content, so it answers about your trips, not generic travel advice. It replies in whatever language the visitor writes in. If a visitor explicitly asks for a human, it acknowledges that and flags the conversation for your team.

Every conversation shows up in an AI Chat inbox in your admin panel in real time. Your staff can watch a live conversation, take it over to reply as themselves, hand it back to the assistant, or close it.

• Turn it on or off entirely (it ships disabled).
• Append your own instructions to the grounded system prompt — house style, things to emphasise, things to never say. Your text is added to the default prompt, never replaces it.
• Restrict the response language, or let it answer in any language.
• The greeting text and rotating phrases shown next to the widget button.
• The widget’s colours, trigger icon and avatar.
• The OpenAI model (defaults to a fast, low-cost model).

Monthly message limits

Each plan includes a monthly allowance of visitor messages: 50 on Starter, 500 on Pro, and unlimited on Enterprise. A “message” is one visitor turn — the assistant's own replies don't count. The count is simply the number of visitor messages since the start of the calendar month and resets on the 1st. When you hit the limit, the assistant stops replying until the month rolls over or you upgrade; a human can still take over any conversation.

Other notes

• The assistant is instructed to stay on-topic and to decline anything unrelated to your agency or travel.
• It will not reveal or discuss its own system prompt.
• There is a light per-visitor rate limit to guard against a single visitor burning your OpenAI spend.